Win10 Reset your PC: How to remove everything
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The reset function will"
- Reinstall Windows 10 and removes all your personal files.
- Remove apps and drivers you installed.
- Remove changes you made to settings.
- Remove any apps your PC manufacturer installed.
(If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
1. To get started, go to Settings > Update & security > Recovery > Reset this PC > Get started and choose an option.
2. Remove everything and choose an option.
3. Just remove my files and choose an option
4. Click the Reset
5. Restarting
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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