Galaxy S6 edge+: Why is there noise when using wireless charger pad?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
While charging the device, the fan inside the wireless charger will activate to cool the charger.
On this process, you may hear a slight sound however this is intended concept to prevent charger overheating and normal operation.
You can reduce noise by deactivating the fan.
To deactivate, open the Apps screen, tap Settings → Accessory, and then tap the Fast wireless charging switch to deactivate it. Please note turning off the fan will result in a slower charging speed.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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