S7 and J(2016): What can I do if Music files Saved in SD card Do Not appear on Play Music?
Last Update date : Jan 20. 2026
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
We recommend using the app after clearing application data and cache of Google Play Music by following the steps.
1
Tap Settings
2
Tap Applications
![S7 and J(2016): What can I do if Music files Saved in SD card Do Not appear on Play Music?]()
3
Tap Application Manager
4
Tap Google Play Music
![S7 and J(2016): What can I do if Music files Saved in SD card Do Not appear on Play Music?]()
5
Tap Storage
6
Tap Clear Data/Cache
![S7 and J(2016): What can I do if Music files Saved in SD card Do Not appear on Play Music?]()
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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