How do I reset the Smart Hub on my Samsung 2014 Smart TV?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Resetting the Smart Hub returns the Smart Hub to its default factory settings. All downloaded apps will be removed and you will need to agree to the terms and conditions again and re-download your apps.
To reset the Smart Hub follow the steps below.
Tip: if using the Smart Touch Control you can click on touch pad and the on-screen keyboard will appear so you can enter your PIN.
The Smart Hub will reset and you will receive a confirmation message.
When you access the Smart Hub again you will need to activate it again as you did when you first set up the TV.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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