Freezer too cold on Samsung refrigerator

You don't want your freezer to be so cold that all your food freezes into solid blocks of ice. Typically this is caused by a constantly running ice maker, or the temperature settings for the freezer compartment need to be adjusted.
Freezer compartment with heavy frost and ice buildup near the light.
Freezer compartment with heavy frost and ice buildup near the light.

Freezer too cold on Samsung refrigerator

Important
If a water line is not connected, turn off the ice maker. Not only will this fix the overcooling issue, but it will also prevent damage to the ice maker.
1

See if the ice bucket is full.

The ice maker will lower the temperature of the freezer while making ice. When it's done making ice and the bucket is full, the freezer will return to the temperature you set it to. This happens even if the ice maker isn't in the freezer compartment because the cooling systems are linked.
2

Check your temperature setting.

You may have just set the freezer colder than you intended. See our guide for recommended temperatures.
3

Turn Power Freeze off.

Power Freeze sets the freezer as cold as it can get, and will not turn off by itself for up to 72 hours on some models. If the Power Freeze icon is lit, it is still running. Turn it off to return the freezer to the temperature you've set. Typically this is done by touching and holding the Freezer button for 3 seconds until the light goes out.

On Family Hub refrigerators, Power Freeze and your temperature are controlled in the Fridge Manager app.

4

Keep your refrigerator's environment above 50°F.

If the refrigerator is stored outside or somewhere that is below 50°F, this will add to the refrigerator's cooling and cause overcooling.
5

Request service.

If the issue continues, please visit our Support Center to request service.
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